Reference

How Bajifire Handles Your Personal Information

Your account data — from your bKash or Nagad deposit history to your login details — is handled with clear rules around what we collect, why we collect it, and how long we keep it.

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Bajifire How Bajifire Handles Your Personal Information
Bajifire What We Collect and How We Use It

What We Collect and How We Use It

When you open an account with us, we collect the information needed to verify your identity, process deposits via bKash, Nagad, or Rocket, and keep your account secure. This includes your name, contact details, payment wallet references, and device session data. We do not sell your personal information to third parties. Transaction records tied to your mobile wallet are stored to meet

financial record-keeping requirements. Your browsing behaviour on our platform — which game rooms you visit, how long sessions run — is used only to improve your experience and flag unusual account activity. If you contact our support team, that conversation is logged and linked to your account for follow-up accuracy. All data processing applies only to eligible regions where access is permitted

under local law.

HOW WE PROTECT DATA

The Standards Behind Our Data Handling

We apply consistent security practices across every part of the platform — from the moment you log in on mobile to when a Rocket or Nagad withdrawal is processed. These are the operational commitments that shape how your data is handled day to day.

Encrypted Connections

Every session on Bajifire runs over an encrypted connection. Your account credentials and wallet references are never transmitted in plain text across any device or browser.

Limited Internal Access

Access to personal account data inside our team is restricted on a need-to-know basis. Staff handling payment queries see only the information required to resolve your request.

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to advertising networks or data brokers. Wallet references like bKash or Nagad numbers stay within our platform only.

Retention With Clear Limits

We keep your data only as long as your account is active or as required by applicable record-keeping rules. When data is no longer needed, it is deleted from our systems.

PRIVACY HELP PATHS

Get Help With Your Data and Account Privacy

If you have a question about what data we hold, want to update your account details, or need to report a concern about how your information is used, these are the paths to reach us. Our team can walk you through the steps to review or correct your personal information.

Account Data Requests Reach our support team to ask what personal information we hold on your account, including payment wallet references and login history tied to your profile.
Correction and Updates If your contact details or wallet information on file is out of date, contact us directly and we will guide you through the verification steps to update them.
Privacy Concern Reports To flag a suspected misuse of your account data or an unauthorised login attempt, contact support with your account details and we will investigate promptly.

Key Privacy and Data Terms, Plainly Explained

These are the terms you'll come across when reading about how your data is managed. Each definition is written in plain language so you know exactly what applies to your account.

What is personal data?

Personal data is any information that can identify you — your name, phone number, email address, or the bKash and Nagad wallet references linked to your account.

What does data retention mean?

Data retention refers to how long a platform keeps your information after you register or make a transaction. We hold data only as long as necessary under applicable rules.

What is a privacy policy?

A privacy policy is a document that explains what data a platform collects from you, why it collects it, and how it is stored, used, or shared with other parties.

What is KYC?

KYC stands for Know Your Customer — a verification process where you confirm your identity, typically by submitting ID details, so your account and withdrawals can be processed correctly.

What is a data subject request?

A data subject request is a formal ask to a platform — such as Bajifire — to access, correct, or delete the personal information held on your account.

What does consent mean in data terms?

Consent means you have actively agreed to a platform collecting and using your data in a specific way. You can withdraw consent, though this may affect certain account functions.

Your Privacy Questions, Answered Directly

These are the questions we hear most from account holders in Bangladesh about how their data is handled. If your question is not here, our support team can help you directly.

We collect your name, contact details, device information, and the payment wallet references you use — such as bKash or Nagad — to process deposits and verify your identity.

Yes. Contact our support team with your account details and request a data summary. We will confirm your identity first, then provide the information we hold on your profile.

We do not share your bKash, Nagad, or Rocket wallet references with advertisers or data brokers. Wallet data is used only to process your transactions and verify account activity.

Reach support directly, pass the account verification step, and request the update. Changes to sensitive fields like phone number require identity confirmation before they apply.

When your account is closed, we retain only the records required under applicable financial and legal rules. Data no longer needed for those purposes is deleted from our systems.

Yes. Sessions run over encrypted connections regardless of whether you access the platform through a mobile browser. Your login credentials are never stored in plain text on our end.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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