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The Terms Behind Your Bajifire Account

These terms set out what you agree to when you register with us, deposit through bKash, Nagad or Rocket, and place a stake in rooms like Cricket Live Lines or Crash Fast Lift.

Account eligibilityWallet name matchLocal law appliesFair play rulesChange notices
Bajifire The Terms Behind Your Bajifire Account
POLICY CONTACT

Where To Raise A Terms Question

Got a query about a settled bet, a held deposit or a rule you're not sure about? Bring it to us directly rather than guessing. Our team can look up the transaction reference from your bKash or Nagad transfer and tell you exactly which clause applies. Keep your transaction ID and the time of the round handy — that speeds things up more than a long message does.

Team online

Live chat from the lobby

Tap the chat icon inside your account and mention the clause or bet in question. Our agents can pull the round ID and explain how the rule was applied.

Email for formal disputes

Send written complaints about settlement, account closure or a held withdrawal by email. Attach your wallet screenshot and reference number so we can trace the payment.

Wallet verification desk

If your bKash, Nagad or Rocket name doesn't match the account, our verification team lists the documents needed and reopens payouts once the check clears.

HANDLING AND SECURITY

How We Apply These Terms Day To Day

Rules only matter if they're applied the same way every time. We log each deposit, stake and payout against your account so any dispute can be traced back to a timestamp, not a memory. Login sits behind an OTP sent to your registered mobile number, and that same number is what our team uses to confirm a withdrawal request. Nothing on your record gets edited without a trail.

Data we keep on file We store your registration details, wallet references and bet history for as long as the account is active and for the period required after closure by applicable rules.
Cookies and session data Cookies keep you logged in when you switch from browser to app on the same phone. You can clear them anytime, though you'll need a fresh OTP to sign back in.
Keeping the account yours Never share your OTP or login. We treat activity from your session as yours, so a shared password can lead to a hold under the account misuse clause.
Asking for a correction If a name, number or date on your profile is wrong, message support with proof and we'll update it. Some fields need verification before any payout resumes.

Common Questions On These Terms

Short answers to the things you'd actually message us about — eligibility, wallet name checks, voided rounds and what happens when we update a clause. If your situation isn't listed here, our chat team can walk through the exact wording with you.

You must be of legal betting age where you live and located in a region where access is permitted. Eligibility depends entirely on your local law, and we may restrict accounts accordingly.

It confirms the money is yours. Third-party deposits are held until the mismatch is resolved, and withdrawals stay paused, because payouts always return to a verified wallet in your own name.

If the studio voids a round in Blackjack Card Room or Sylhet Live Lobby due to a stream or dealer fault, the stake is returned to your account wallet under the settlement clause.

No. One account per person, per number, per wallet. Duplicate accounts get merged or closed, and any balance is reviewed before it's released back to your verified bKash or Nagad.

The revised date appears at the top of this page, and material changes to deposits, withdrawals or eligibility are flagged on the account. Continued use means you accept the current version.

We can limit or close an account for chargeback abuse, shared logins or automated play. You'll get the reason on the email or mobile number registered to the account.

Email our support desk with the round ID, the time of play and your wallet reference. Written disputes get logged and reviewed against the same rules applied at settlement.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.